Business Operations Associate

Remote (United States)

Job Details

Location: United States

Workplace: Remote

Employment Type: Full-Time

Experience: 3–5 years in operations, business administration, or project coordination and/or a bachelor's degree

Core Areas: Business Operations, Contract Administration, Compliance Tracking, Vendor Coordination, Recruiting Operations, Project Coordination, Event Logistics, Process Improvement

Compensation: $65,000–$80,000 annually

Travel: Several times per year for team retreats, client convenings, and cohort events

About the Role

The Business Operations Associate supports the day-to-day operations of a growing organization, ensuring that contracts, compliance requirements, hiring processes, internal systems, and operational projects move forward accurately and on schedule. Responsibilities include coordinating contract documentation, tracking regulatory and administrative deadlines, supporting recruiting and onboarding logistics, organizing events, and maintaining project trackers and operational dashboards.

This position works closely with organizational leadership and cross-functional teams to resolve outstanding items, identify discrepancies, prepare required documentation, and improve recurring business processes. The role requires exceptional attention to detail, independent follow-through, strong document preparation skills, and proficiency with Microsoft PowerPoint, Microsoft Excel, Google Workspace, and AI productivity tools. Operational support also extends to proposal submissions, vendor requirements, and special projects as organizational priorities evolve.

What You'll Do

• Prepare, organize, and route contracts, subcontracts, statements of work (SOWs), and contract amendments for review and signature.
• Maintain an accurate contract repository, tracking key dates, renewal schedules, contractual deliverables, and approaching deadlines.
• Monitor state registrations, certifications, insurance renewals, and vendor onboarding requirements, proactively identifying upcoming compliance obligations.
• Coordinate proposal and request for proposal (RFP) submissions, assembling required forms, supporting attachments, and compliance checklists.
• Support recruiting operations by scheduling interviews, coordinating candidate communications, maintaining applicant records, and managing hiring logistics.
• Coordinate employee onboarding and offboarding activities, ensuring required administrative steps and documentation are completed.
• Plan and coordinate logistics for convenings, cohort sessions, team retreats, and client meetings, including venue research, room blocks, catering, event materials, and on-site support.
• Maintain project trackers and internal operational dashboards, monitor outstanding action items, and follow up across teams to keep work progressing.
• Identify missing information, resolve documentation discrepancies, obtain outstanding signatures, and prepare next-step materials to complete operational tasks.
• Draft, edit, and format presentations, memos, spreadsheets, and other business documents to a professional, client-ready standard.
• Use AI tools to increase productivity, improve document preparation, and strengthen recurring operational workflows while verifying outputs when necessary.
• Support special projects in direct partnership with leadership, adapting to changing organizational needs and priorities.

Qualifications

Required Experience

• Bachelor's degree and/or 3–5 years of professional experience in operations, business administration, or project coordination.
• Demonstrated ability to independently advance assignments, complete deliverables, and produce finished work without requiring continuous direction.

Required Skills

• Excellent organizational and administrative coordination skills, with exceptional attention to detail when managing documents, dates, deadlines, and numerical information.
• Ability to coordinate multiple operational activities, prioritize competing demands, and meet critical deadlines in a fast-paced, changing environment.
• Strong written communication and business document preparation skills, including the ability to produce accurate, well-structured first drafts.
• Proficiency in Microsoft PowerPoint and Microsoft Excel, with experience using Google Workspace applications.
• Practical experience using AI tools regularly to improve productivity and draft quality, with sound judgment about reviewing and verifying generated content.
• Ability to independently identify required next steps, take initiative, follow through on outstanding tasks, and maintain personal accountability for results.
• Ability to manage confidential personnel, client, and organizational information with appropriate discretion.
• Strong accuracy, time management, problem-solving, and task coordination skills across simultaneous operational priorities.

Preferred Qualifications

• Experience with contract administration, compliance tracking, or vendor coordination.
• Familiarity with the K–12 education landscape.