Mid Market Solutions Engineer

Remote (United States)

Job Overview

This opportunity is for a Mid-Market Solutions Engineer to support technical sales engagements for nonprofit and corporate customers. The role combines technical expertise, customer-facing communication, product demonstrations, proof-of-concept support, and solution design for SaaS-based grants management software.

This position works closely with sales, product, engineering, implementation, and customer success teams to help customers evaluate solutions, understand technical capabilities, and move confidently from pre-sales discussions into successful deployment.

Compensation

Annual OTE: $96,000 – $120,000 per year

Base Salary: $80,000 – $100,000 per year

Variable Target: $16,000 – $20,000 per year

Pay Mix: approximately 80% base salary and 20% variable pay

Work Setup

Employment Type: Full-time

Location Eligibility: Applicants residing in Alaska, Delaware, Louisiana, Maine, New Mexico, North Dakota, Oklahoma, Rhode Island, Vermont, West Virginia, or Wyoming cannot be considered.

What You’ll Do

• Serve as a trusted technical advisor to prospects, customers, and stakeholders.
• Help ensure proposed solutions align with customer technical goals, strategic priorities, implementation needs, and long-term outcomes.
• Lead technical discovery, product demonstrations, proofs of concept, and technical evaluations.
• Design tailored solutions for mid-market nonprofit and corporate customers.
• Demonstrate how grants management software can support customer workflows, program goals, and deployment needs.
• Partner closely with the sales team to move opportunities forward and support customer decision-making.
• Create smooth handoffs to implementation and customer success teams after the pre-sales process.
• Collaborate with Sales, Product, Engineering, and Customer Success to deliver scalable and practical solutions.
• Create high-quality pre-sales documentation and Statements of Work that accurately define project scope and customer expectations.
• Maintain expert-level platform knowledge and continuously learn how the product solves customer problems and delivers value.
• Represent the solution at conferences, webinars, and external engagements.
• Develop and maintain knowledge of target markets, competitors, industry challenges, and ongoing trends.

Qualifications

• 1+ year of experience in solutions engineering, solutions consulting, technical sales, implementation, or a similar customer-facing SaaS role.
• Experience with business software, grants management software, or similar SaaS environments.
• Strong focus on customer impact and the ability to connect technical solutions to customer outcomes.
• Proficiency with web technologies.
• Familiarity with APIs, integrations, and cloud platforms.
• Strong presentation, writing, and communication skills.
• Ability to explain technical concepts clearly to diverse audiences.
• Experience supporting competitive sales motions.
• Familiarity with MEDDPICC or a similar value-selling framework is a strong plus.
• Strong interpersonal skills with the ability to build trust with customers and internal teams.
• Ability to thrive in fast-paced and evolving environments.
• Self-starter mindset with the ability to contribute quickly and independently.

Benefits

• Comprehensive health and life insurance.
• Optional HSA, FSA, and DCA accounts.
• 401(k) plan with employer match starting on day one.
• Equity stock options.
• Flexible hours and remote work options.
• Generous vacation and sick leave.
• Paid parental leave for mothers, fathers, and adoptive parents.
• Professional development stipends to support career growth.
• Opportunities to participate in community outreach and volunteer programs.
• Monthly company-sponsored gatherings and team events.