AR and Revenue Specialist

Remote (United States)

Job Details

Location: United States

Workplace: Remote

Employment Type: Full-time

Experience: 2+ years of accounting or related experience

Core Areas: Accounts Receivable (AR), Billing & Invoicing, Collections, Order-to-Cash Processing, Revenue Recognition (GAAP), SaaS Subscription Accounting, Account Reconciliations, Month-End Close

Compensation: $70,000-$80,000 annually, plus potential bonus

About the Role

An AR and Revenue Specialist is needed to support accounts receivable, customer billing, collections, and revenue accounting throughout the order-to-cash lifecycle. The position involves processing sales orders, reviewing customer contracts, managing invoices, monitoring outstanding balances, and maintaining accurate financial records. Responsibilities also include revenue recognition support, account reconciliations, and month-end close activities.

The role works with subscription-based billing and SaaS revenue processes, including sales order management in SaaSOptics (Maxio), billed and unbilled revenue accounting, and compliance with Generally Accepted Accounting Principles (GAAP). The specialist coordinates with Sales, Customer Success, and Finance to address contract discrepancies, billing questions, and customer account issues while supporting financial accuracy and internal accounting controls.

What You'll Do

• Process sales orders for new customers, existing accounts, and subscription renewals using SaaSOptics (Maxio).
• Review new business contracts, verify sales order information and contractual terms, and process associated revenue and customer invoices.
• Coordinate contract and sales order verification with relevant internal teams to ensure accurate billing and revenue processing.
• Manage invoice distribution, customer billing communications, and dunning activities for outstanding payments.
• Monitor accounts receivable aging reports and support collections through customer outreach, payment follow-up, dispute resolution, and escalation of past-due balances.
• Process customer churn and subscription contraction requests and maintain corresponding billing and account records.
• Support billing and revenue accounting activities in accordance with established policies and applicable GAAP revenue recognition requirements.
• Maintain accurate accounting for billed and unbilled revenue in accordance with applicable revenue recognition standards.
• Work with Sales, Customer Success, and Finance to resolve contract discrepancies, invoice questions, billing disputes, and customer account issues.
• Maintain complete and accurate customer, contract, and billing information across applicable business and accounting systems.
• Support internal controls throughout the order-to-cash process and help ensure accounting policies and procedures are properly documented and followed.
• Prepare and maintain accounts receivable and revenue-related account reconciliations, identifying and investigating discrepancies between billing platforms, revenue systems, CRM records, and the general ledger.
• Assist with monthly financial close activities involving accounts receivable, customer billing, deferred revenue, and revenue-related reconciliations.
• Prepare and provide supporting accounting records and documentation for audits.
• Evaluate existing billing workflows and recommend process improvements that increase accuracy, processing speed, operational efficiency, and overall productivity.
• Complete additional accounting and finance projects assigned by the Controller or VP of Finance.

Qualifications

Required Experience

• At least 2 years of accounting or related professional experience in a rigorous, fast-paced work environment.

Required Skills

• Strong knowledge of Generally Accepted Accounting Principles (GAAP), general accounting principles, and established accounting procedures.
• Understanding of end-to-end business processes and their relationship to accounting and financial operations.
• Strong analytical and planning capabilities, with the ability to review financial information, investigate discrepancies, and maintain accurate records.
• Excellent attention to detail, organizational skills, and the ability to prioritize multiple competing responsibilities.
• Ability to independently manage routine assignments, follow established procedures, and complete work with minimal direct supervision.
• Strong interpersonal and written and verbal communication skills, including the ability to coordinate effectively with colleagues across different departments and organizational levels.
• High standards of professional integrity, personal accountability, ownership, and self-motivation.

Preferred Qualifications

• Experience using SaaSOptics (Maxio), Salesforce, or QuickBooks Online.
• Familiarity with Software-as-a-Service (SaaS) business models, subscription billing processes, and recurring revenue accounting.

Benefits

• 100% employer-paid health, dental, and vision insurance.
• Employer-paid short-term and long-term disability coverage and life insurance.
• 401(k) retirement benefits.
• Generous paid time off (PTO) and unplanned time off (UTO) policies.
• Flexible scheduling to accommodate personal appointments while meeting performance expectations and project deadlines.
• Employer-provided laptop, headset, and other necessary work equipment.
• Home office stipend of up to $500 for equipment, furniture, and accessories.
• $60 monthly contribution toward home internet service.
• Optional access to an office workspace, including complimentary snacks and beverages.
• One company-wide event each year to support in-person connections among colleagues.