Strategic Account Manager

Remote (United States)

About the Role

This opportunity is for a commercially focused Strategic Account Manager responsible for owning and growing a portfolio of strategic enterprise accounts. This role is accountable for revenue expansion, renewal negotiations, multi-year account growth strategies, and pipeline creation within existing customers.

The Strategic Account Manager will build executive relationships, identify new revenue opportunities across global sites, and serve as the commercial owner of assigned accounts. This position partners closely with Customer Success, Technical Account Managers, Sales Engineering, Product, and other internal teams to ensure successful delivery, value realization, and long-term account growth.

Ideal candidates should be located within the United States. This is a remote-first role with flexibility designed to support productivity across a distributed team.

Employment Type: Full-Time

Base Salary: $135,000 – $165,000 per year

On-Target Earnings: $170,000 – $235,000 per year

What You’ll Do

• Own the commercial strategy and revenue outcomes for assigned strategic accounts.
• Drive expansion, upsell, cross-sell, and multi-year contract negotiations.
• Carry a revenue target tied to net revenue growth.
• Develop and execute multi-year account growth plans.
• Identify whitespace opportunities across business units, sites, geographies, and product lines.
• Build and maintain a qualified expansion pipeline within existing customers.
• Develop and expand relationships with C-suite executives and senior stakeholders.
• Position solutions as strategic tools aligned with business transformation and operational priorities.
• Lead renewal negotiations from start to finish.
• Create early renewal strategies, reduce commercial risk, and secure multi-year agreements that maximize account value.
• Identify new use cases, site rollouts, and strategic expansion programs.
• Partner with internal teams to structure proposals, business cases, and pricing models that drive incremental recurring revenue.
• Maintain accurate pipeline reporting and revenue forecasting.
• Provide visibility into expansion timing, deal risk, and revenue projections.
• Work with Customer Success, Sales Engineering, Product, Technical Account Managers, and Industry Experts to build strong commercial proposals.
• Align internal teams on scope, pricing, delivery commitments, and customer value.
• Bring customer market insights and competitive intelligence back to internal teams.
• Help inform pricing strategy, packaging, positioning, and future commercial decisions.

Qualifications

• 7+ years of experience in Account Management, Enterprise Sales, or Strategic Account Growth within B2B SaaS or industrial technology.
• Proven track record of carrying and exceeding revenue targets through expansion and renewal ownership.
• Experience managing complex, multi-million-dollar enterprise accounts with quota responsibility.
• Demonstrated ability to identify, qualify, and close expansion opportunities within existing enterprise customers.
• Strong negotiation skills, including experience structuring multi-year agreements.
• Experience building account growth strategies across global organizations.
• Experience developing C-level relationships and navigating enterprise procurement and budgeting processes.
• Strong executive presence with the ability to communicate ROI and business value in commercial terms.
• Familiarity with manufacturing operations, industrial SaaS, or digital transformation environments.
• Ability to translate operational value into strong commercial business cases.
• Strong pipeline management and forecasting discipline.
• Comfort working with CRM tools and structured deal processes.

Preferred Experience

• Experience growing revenue within global manufacturing enterprises.
• Demonstrated success expanding enterprise-wide platform agreements across multiple sites.
• Background in industrial SaaS with complex, technical solution selling.

Benefits and Rewards

• Competitive base salary.
• Performance-based incentives tied to measurable impact.
• Equity ownership opportunities.
• Comprehensive healthcare coverage for U.S.-based employees and eligible dependents.
• Retirement contributions.
• Additional wellness benefits.
• Region-specific benefits for international teammates hired through approved partners.
• Non-qualified stock options for eligible international teammates.

Work Environment

• Remote-first work structure built around flexibility, balance, and productivity.
• Collaborative, multidisciplinary team environment.
• Opportunity to work on advanced AI and data products that improve manufacturing operations.
• Exposure to complex customer programs, product innovation, and data-driven decision-making.
• Opportunities to develop leadership, technical, and commercial skills over time.