Client Operations Director - BIM Management

Remote (United States)

Job Details

Employment Type: Full-time

Annual Base Salary: $100,000 - $140,000 per year, plus commission

Position Overview

This opportunity is for an experienced Client Operations Director who will serve as the primary operational and technical liaison between clients and global BIM/VDC delivery teams.

The role is responsible for client engagement, BIM/VDC strategy, project coordination, technical standards, and delivery execution across architectural, structural, and mechanical, electrical, and plumbing environments.

The ideal candidate combines advanced Autodesk Revit and BIM/VDC expertise with strong client relationship management, project leadership, and operational oversight capabilities. This position aligns client requirements with offshore production teams while supporting quality, consistency, operational performance, and long-term client success.

What You’ll Do

Client Engagement and Operational Leadership

• Serve as the primary operational interface between clients and offshore BIM/VDC delivery teams.
• Lead client onboarding, governance meetings, technical alignment sessions, and delivery reviews.
• Translate project requirements and design intent into clear, actionable direction for production teams.
• Maintain strong client relationships while supporting consistent project execution and long-term account success.
• Collaborate with Client Services and executive leadership on account growth and strategic initiatives.

BIM/VDC Coordination and Delivery

• Oversee BIM/VDC coordination across architectural, structural, and mechanical, electrical, and plumbing disciplines.
• Support clash detection, coordination issue tracking, constructability reviews, and installation planning.
• Support scan-to-BIM and point cloud coordination workflows.
• Ensure that project quality, schedule adherence, delivery standards, and operational performance expectations are met.
• Coordinate multiple projects, priorities, and geographically distributed teams.

Standards, Systems, and Workflows

• Develop and maintain BIM standards, templates, workflows, content libraries, and execution procedures.
• Manage Autodesk Construction Cloud and BIM 360 collaboration environments and workflows.
• Promote consistent BIM/VDC processes and technical standards across internal and client teams.
• Identify opportunities to improve delivery quality, workflow efficiency, coordination, and scalability.

Technical Leadership and Training

• Provide technical leadership and best-practice guidance to internal teams and clients.
• Lead technical discussions, coordination meetings, and client-facing initiatives.
• Provide training and support related to BIM/VDC tools, standards, workflows, and delivery procedures.
• Guide teams in the effective use of digital coordination and construction technology platforms.

Qualifications

Technical Skills

• Advanced proficiency in Autodesk Revit, Navisworks, Autodesk Construction Cloud, and related BIM/VDC platforms.
• Strong understanding of architectural, structural, and mechanical, electrical, and plumbing coordination workflows.
• Experience with clash detection, point cloud integration, BIM execution planning, and digital coordination processes.
• Familiarity with additional architecture, engineering, and construction technologies such as AutoCAD, Bluebeam, Revizto, Rhino, Enscape, or similar tools.
• Working knowledge of U.S. building codes, construction methodologies, and project delivery workflows.

Leadership and Client Management

• Strong communication, presentation, and client relationship management skills.
• Ability to manage multiple projects, competing priorities, and geographically distributed teams.
• Proven ability to lead technical discussions, coordination meetings, and client-facing initiatives.
• Experience working with offshore delivery teams is preferred.
• Strong leadership presence with the ability to provide clear direction and maintain accountability.

Education and Professional Experience

• Bachelor’s degree in architecture, engineering, construction management, or a related field is preferred.
• At least eight years of experience in architecture, engineering, construction, BIM/VDC, or construction technology environments.
• At least five years of experience managing client relationships, technical delivery teams, or BIM/VDC operations.
• Experience supporting commercial, industrial, mission-critical, or data center projects is preferred.

Certifications

• Autodesk Certified Professional certification is a plus.
• Project Management Professional certification is a plus.
• LEED certification is a plus.
• BIM/VDC certifications are a plus.

Personal Attributes

• Collaborative and team-oriented approach.
• Self-motivated and proactive work style.
• Strong organizational and problem-solving skills.
• Ability to adapt in a fast-paced environment.
• Professional communication style and strong leadership presence.

Travel

• This is a remote, U.S.-based position.
• Approximately 50% or more travel is required.
• Travel includes both domestic and international destinations.
• Proximity to a major airport is preferred.

Benefits

• Commission eligibility.
• Health insurance.
• Dental insurance.
• Vision insurance.
• 401(k) plan with company matching contributions.
• Paid time off.
• Paid holidays.
• Professional development opportunities.