Project Manager

Remote (United States)

Job Details

Location: United States

Workplace: Remote

Employment Type: Full Time, Staff

Experience: 5-7 years of Project Management experience

Core Areas: Project delivery, Asana, research operations, workflow management, partner and client coordination, resource coordination, knowledge management, project reporting

Compensation: $75,000 – $95,000 per year

Schedule: U.S.-based; East Coast time zone preferred

About the Role

The Project Manager, Solutions Insight Lab is responsible for day-to-day management and coordination of a portfolio of client engagements, managing complex, multi-phase projects from launch through final delivery. The role translates partner commitments into clear workplans, timelines, milestones, project trackers, workflows, and deliverables while managing risks, resources, dependencies, and project momentum.

This position combines project management with research operations, partner engagement, and knowledge management. The Project Manager coordinates researchers, interviewers, consultants, writers, clients, partners, and external vendors while managing research and content pipelines across interviews, analysis, writing, review, engagement, multimedia production, and final delivery. Asana and Google Workspace are central tools for workflow management, progress tracking, team coordination, and project documentation.

What You'll Do

• Take primary project management responsibility for a portfolio of core client engagements, managing projects from launch through final delivery.
• Work closely with the lead researcher on each engagement, combining project management ownership with the researcher's responsibility for research quality, analysis, and insight development.
• Develop and maintain clear workplans, timelines, milestones, and project trackers using established systems and processes.
• Coordinate work across interviews, research, analysis, writing, partner review, engagement, and final delivery, ensuring smooth handoffs between project stages.
• Track progress against scope and deliverables, adapt project plans when needed, and escalate significant risks, delays, or resource constraints to project leadership.
• Manage photo and video assets across project drives, coordinating their movement through translation, transcription, editing, and production.

• Serve as the day-to-day operational point of contact for assigned clients and partners, working alongside project leads and researchers and adapting engagement to the client, project stage, and counterparts involved.
• Coordinate project communications, meetings, decisions, reviews, approvals, and follow-up activities.
• Maintain clear expectations around project timelines, responsibilities, scope, and deliverables.

• Coordinate the interview process, including participant mapping, outreach, scheduling, interviewer assignments, and movement of transcripts through transcription, review, and analysis.
• Create and maintain project tracking tools for interview outreach, scheduling, completion, transcription, and analysis, and oversee their consistent use and upkeep by other project managers.
• Work with project leads and researchers to support the development, review, and refinement of interview guides and other research tools.

• Coordinate researchers, interviewers, consultants, writers, and other project contributors, ensuring responsibilities and next steps are clearly defined.
• Facilitate project check-ins, action tracking, and follow-up to maintain momentum and accountability.
• Identify project-level workload or resource issues early and escalate them to project leadership.

• Work with researchers and project teams to translate project insights into effective engagement approaches for relevant audiences, including practitioners, funders and donors, policymakers, and other decision-makers.
• Coordinate planning and delivery of project engagement activities with clients and project teams, ensuring alignment with project objectives and audience needs.
• Contribute ideas for new engagement approaches and formats that strengthen how project insights are communicated.
• Manage coordination and delivery of multimedia content and media buys, working with internal teams, clients, and external vendors to support project engagement and audience reach.
• Coordinate the ordering, production, and management of project collateral and promotional materials for client engagements, events, and other audience-facing activities.

• Create and maintain project tracking tools covering interview outreach, scheduling, completion, transcription, and movement into analysis, and oversee consistent use and upkeep by other project managers.
• Organize and maintain project folders in shared drives according to established filing and documentation practices.
• Prepare concise project updates and coordinate partner reports and deliverables.
• Capture lessons learned and project close-out information and share findings with project leadership to improve systems and ways of working.

Qualifications

Required Experience

• 5–7 years of Project Management experience with a proven track record of managing complex, multi-phase projects from launch through completion.
• Demonstrated experience using Asana as a primary project management and workflow management tool.
• Experience working directly with clients or partners, managing day-to-day relationships, project communications, meetings, expectations, and changes in scope, timelines, or priorities.
• Experience managing projects in nonprofit, social entrepreneurship, international development, or similarly fast-moving environments.
• Professional experience in international development, social impact, or social entrepreneurship, with an understanding of organizations, funders, practitioners, and other stakeholders working across these fields.

Required Skills

• Strong project management and systems-thinking skills, with the ability to manage multiple workstreams, people, timelines, and dependencies within complex projects.
• Ability to anticipate project challenges, make sound day-to-day decisions, adapt plans when needed, and recognize when issues require escalation.
• Exceptional workflow, pipeline, and knowledge management skills, including the ability to build and oversee end-to-end research and content pipelines covering participant outreach, scheduling, transcription, analysis, drafting, and dissemination.
• Ability to create intuitive internal process playbooks, documentation, and tracking systems that keep multi-person teams aligned.
• Strong proficiency with Asana and Google Workspace for workflow management, progress tracking, team coordination, and maintenance of clear project information.
• Ability to bring structure and accountability to complex work while remaining flexible and responsive to changing project needs.
• Strong oral and written communication skills, including the ability to translate complex project information into clear updates for clients, project teams, and leadership.
• Ability to lead meetings and produce high-quality partner communications, project reports, and documentation.

Preferred Qualifications

• Experience with Salesforce or another CRM platform.
• Experience with media buying, audience targeting, or digital promotion.
• Experience producing or coordinating convenings, workshops, or events.
• Familiarity with journalism, media, or solutions-oriented storytelling.
• Fluency in a language in addition to English.

Benefits

• 100% employer-paid medical insurance premiums.
• Access to dental and vision insurance.
• 20 days of paid vacation.
• 3 floating personal days.
• 10 sick days.
• 8 paid holidays.
• The last week of December off.
• Flexible work schedule.
• Remote work stipend.
• Additional employee benefits.