Senior Operations Associate, Office of the CEO

Remote (United States)

Compensation

Base Salary: $155,500 per year

401(k) Grant: $23,325 per year

Compensation Note: The baseline compensation applies to U.S. hires based in the San Francisco Bay Area or Washington, D.C. Candidates outside these hubs may have a 10% downward adjustment. Candidates based in New York who are willing to work from a coworking hub at least one day per week may have a 5% downward adjustment.

Work Arrangement: San Francisco preferred, or Remote - USA

Status: Full-time

Department: Office of the CEO

About the Role

This opportunity is for a Senior Operations Associate, Office of the CEO, who will provide high-trust operational and administrative support to the CEO and help extend executive capacity and focus. This role works closely with senior leadership and supports a wide range of priorities, including executive workflows, communications, meetings, relationship management, operational improvement, and special projects.

The position is well suited for a resourceful, fast-moving operator who enjoys improving systems, anticipating needs, managing details, and supporting principals in a responsive and highly organized way.

Work Schedule & Travel

This role is open to remote candidates across the United States and requires significant overlap with Pacific Time working hours (approximately 5 hours per day). Candidates based outside the San Francisco Bay Area should be willing to travel to the Bay Area at least once per quarter. Relocation assistance may be available for candidates moving to the San Francisco Bay Area.

What You’ll Do

• Calendar and time management: Own organization of the CEO’s calendar, schedule meetings with team members and external stakeholders, lead a weekly calendar sync meeting, and analyze time allocation across key areas.
• Inbox and communications management: Help triage the CEO’s inbox, learn to write effectively in the CEO’s voice, maintain fast response times, and build systems to track and route incoming requests.
• General executive support: Handle day-to-day administrative needs, including travel planning, expenses and reimbursements, external appointments, and executive office software such as Airtable, Asana, and Toggl.
• Meeting and event coordination: Coordinate with internal stakeholders to gather materials and information before meetings, draft meeting agendas, track follow-up action items, and help conferences, events, and in-person visits run smoothly.
• Contact and relationship management: Maintain a comprehensive database of professional contacts and proactively surface relevant meetings and events based on current priorities and travel.
• Operational improvement: Identify administrative bottlenecks and develop solutions, including AI integration, while owning special projects that improve efficiency and strengthen internal knowledge management.

Qualifications

• Resourceful operator who can make things work under constraints and allocate effort effectively.
• Ability to move quickly through low-stakes work while going deeper where the stakes are higher.
• Strong interest in continuously improving systems, processes, and workflows.
• Ability to prioritize quickly and act on inbound requests when appropriate.
• Strong interest in mission-driven work and complex cause areas, including transformative AI.
• Clear, professional, and effective communication skills across audiences ranging from new hires to senior executives and external visitors.
• Ability to stay calm, responsive, and agile when priorities shift.
• Comfort with proactive, forward-thinking operational and administrative support for principals.
• Ability to anticipate needs, plan ahead, and ensure important tasks do not fall through the cracks.
• Comfort providing constructive feedback to help principals stay on track.
• Curiosity and proactivity around using AI tools and automation to improve work quality and efficiency.

Benefits

• Excellent health insurance with 100% of U.S. premiums covered for employees and eligible dependents.
• Employer-funded Health Reimbursement Arrangement for certain personal health expenses.
• Dental, vision, and life insurance for employees and their families.
• Four weeks of recommended PTO per year.
• Four months of fully paid family leave.
• Generous and flexible expense policy for ergonomic equipment, software, and services that support health and productivity.
• Productivity benefit for eligible items that enhance work effectiveness.
• Continual learning policy with support for professional development expenses.
• Remote work support, including coverage for a remote workspace outside the home when needed.
• Access to coworking hubs where available.